Rates rebates for pensioners and seniors

About the rates rebate and eligibility

The Local Government Rates Rebate is a concession that is available as either a rebate on, or the deferment of, this charge. 


You are eligible for a rates rebate if:
  • You are the owner and occupier of the property as at 1 July
  • You are the holder of a valid Pensioner Concession Card, State Concession Card, WA Seniors Card or both a WA Seniors Card and Commonwealth Seniors Health Card.  

Rebates available

Card type Rebate
Pensioner Concession Card or State Concession Card holders Up to 50%, limited to a maximum to a maximum cap of $750 for the 2019-20 rating year.
Commonwealth Seniors Health Care Card and WA Seniors Card holders Up to 50%, limited to a maximum to a maximum cap of $750 for the 2019-20 rating year.
WA Seniors Card holders Up to 25%, limited to a maximum to a maximum cap of $100 for the 2019-20 rating year.

Don’t have a concession card?

For your convenience contact numbers for concession cards have been provided below.
Card type Contact details
Seniors Card Call 1800 671 233
Country free call: 08 6551 8800
Commonwealth Seniors Health Care Card Call 13 23 00
Commonwealth Pensioner Concession Card Call 13 23 00
State Concession Card Call 133 254

How to apply for a rates rebate

There is a joint application form for Local Government Rates, Water Corporation Annual Charges, Emergency Services Levy and Underground Electricity Connection Charges rebates. 

Applications are managed through Water Corporation. There are two options: Once your application is complete, Water Corporation will forward a copy to the City.

Important note: You may be entitled to a pro-rata rebate from the date of application if you become eligible for a concession during the year.

Change of circumstances

If any of your circumstances change, such as your concession card type or you are no longer eligible, you must notify the City immediately on 08 9411 3444 or via email rates@cockburn.wa.gov.au.

For your convenience, you can change your address, name or property ownership online.

Centrepay deductions (for Centrelink customers)

Centrepay is a free bill paying service for Centrelink customers. Please contact Centrelink on 13 23 00 or visit their office and provide them with the City of Cockburn Service Provider's Centrepay Reference Number and your account number:
  • Centrepay Reference Number: 555025770X
  • Your Account Number (property number) - you will find the property number on your Rate Notice. 

Rates due date and payments

We encourage pensioners and seniors to pay their rates before 15 June so the rebate can be claimed from the State Government on your behalf. Late payments may result in your rebate being forfeited.

Important note: If any outstanding rates are not cleared by the end of the previous financial year, seniors and part-pensioners may have their concession status cancelled and be required to make a new application once the arrears are cleared.

Find out how to pay your rates.

Deferring your rates payments

If you receive a 50% pensioner rebate for your property, you may defer paying your rates until the property is sold or you no longer reside at the property. Please note:
  • Life tenants, seniors and part-pensioners are not entitled to defer rates
  • Deferred rates are charged at the full value, not the reduced rate
  • All charges and levies other than Underground Power, ESL and Rates cannot be deferred and must be paid in full by the due date
  • Deferred rates only become payable at such a time that you either sell your property or cease to reside at the property, even if you are no longer a current pensioner
  • No interest will apply to the deferred amount.

Pension caps

Please see the Department of Finance opens in a new window for information on pension caps for the 2019-20 financial year.

More information and contact

Please contact Rates Services for information or assistance with rates rebates on 08 9411 3444 or at customer@cockburn.wa.gov.au

Related Documents

Document name Downloadable files
Seniors Security Subsidy Scheme brochure PDF document
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9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

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Aboriginal and Torres Strait Islander people are warned that this website may contain images and voices of deceased persons.