Paying Your Rates

City of Cockburn ratepayers enjoy one of the lowest levels of Council rates in the metropolitan area. It also delivers ratepayers value for money through high-quality local services and facilities for residents and businesses.

The cost of your rates varies in line with the value of your property - the higher the value of your property, the more rates you pay. Values are assessed on the basis of the annual rental income potential of each residence (gross rental value) which is reviewed every three years by the Valuer Generals Office, or on un-improved value of vacant land (reviewed annually).

Council uses the Valuer General's values to calculate the amount of rates due. Additional charges include your rubbish and recycling service, the emergency services levy, the mobile bin levy, surcharge to units within a complex and the annual pool inspection levy where applicable.

To find out more about rates in the City of Cockburn, please visit our Questions and Answers page

How and when to pay your rates

Annual rate payments were due on 27 August 2021. If you elected to pay your rates in instalments, the due dates are:

  • Instalment 1 - due 27 August 2021
  • Instalment 2 - due 29 October 2021
  • Instalment 3 - due 7 January 2022
  • Instalment 4 - due 11 March 2022.

Pay online

You can pay your rates via our payment portal or through your online bank account, including direct debit. Pay your rates online with Visa or Mastercard via our SecurePay hosted secure payment gateway.

You will need your Property Number (located on the top right-hand side of your Rates Notice. Please enter numbers only - no letters, dashes or spaces.

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Pay via BPay

Pay your rates via BPay through your financial institution. Credit card payments are accepted. Please quote Biller ID: 16212 and your Reference Number which you can find on your Rate Notice.

Pay via direct debit

Pay your rates automatically from a nominated bank account. You can use your savings or cheque account. Credit card payments are not accepted. Payments are deducted on Friday's only.

Pay in person at the City Administration Building or Australia Post

You can pay your rates at the City Administration Office or an Australia Post outlet.

The Council Administration Office is located at 9 Coleville Crescent, Spearwood (corner Rockingham Road). View map opens in a new window. Opening hours are 8.30am to 4.30pm Monday to Friday. You will need to present your Rate Notice to the cashier. Payments by credit card or EFTPOS accepted.

Any Australia Post outlet opens in a new window will accept your payment. You will need to present your Rate Notice. Credit card payments are not accepted.

Having difficulties paying?

If you are experiencing genuine hardship, please complete this application form or contact the City to discuss for alternative payment arrangements.  

Centrepay deductions

Centrepay is a free bill paying service for Centrelink customers. Please contact Centrelink on 13 23 00 or visit their office and provide them with the City of Cockburn Service Provider's Centrepay Reference Number and your Account Number.
  • Centrepay Reference Number: 555025770X
  • ​Your Account Number (Property Number) located on your Rate Notice.

Want a more manageable way to pay?

Pay by SmartRates 

Using a direct debit approach, SmartRates makes it easier for households to manage their rate payments throughout the year by allowing you to pay weekly, fortnightly or monthly (4 weekly).
 
Important notes:
  • SmartRates is only made available when your new Rates Notice is issued and prior to the due date.

  • The option cost is a ‘total cost’ option and is not charged on each instalment

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Receive your rates by email (eRates)

Receiving your rates by email reduces paper and ensures you can access your rates notice online, anytime. You will also receive your six trailer passes on the electronic Rate Notice.

Important notes:

  • There can only be one email address for each notice. If there is more than one owner of the property and both owners apply to receive the electronic notice, the default will send the email to the email address of the last person who registered.
  • The process to register to receive your rates by email (eRates) will automatically close fourteen (14) days prior to the issue date of any rate notice.
  • If the registration has not been received in time for when the next notice is issued, you will automatically receive your rate notice by post.

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More information and contact

For more information or assistance please call 08 9411 3444 or email [email protected].  

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Contact

Address

9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Office opening hours:
8.30am to 4.30pm
Monday to Friday (excluding public holidays)

Language Support

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.