Paying Your Rates

Rate payments due dates

Annual rate payments were due on 27 August 2021.

If you elected to pay your rates in instalments, the due dates are:

  • Instalment 1 - due 27 August 2021
  • Instalment 2 - due 29 October 2021
  • Instalment 3 - due 7 January 2022
  • Instalment 4 - due 11 March 2022.

Receive your rates by email (eRates)

Receiving your rates by email reduces paper and ensures you can access your rates notice online, anytime.

You will also receive your six trailer passes on the electronic Rate Notice.

Important notes:

  • There can only be one email address for each notice. If there is more than one owner of the property and both owners apply to receive the electronic notice, the default will send the email to the email address of the last person who registered.
  • The process to register to receive your rates by email (eRates) will automatically close fourteen (14) days prior to the issue date of any rate notice.
  • If the registration has not been received in time for when the next notice is issued, you will automatically receive your rate notice by post.

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Pay rates online

You can pay your rates via our payment portal or through your online bank account, including direct debit.


Pay your rates online with Visa or Mastercard via our SecurePay hosted secure payment gateway.

You will need your Property Number (located on the top right-hand side of your Rates Notice. Please enter numbers only - no letters, dashes or spaces.

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Pay your rates via BPay through your financial institution. Credit card payments are accepted.

Please quote Biller ID: 16212 and your Reference Number which you can find on your Rate Notice.

Direct debit

Pay your rates automatically from a nominated bank account. You can use your savings or cheque account. Credit card payments are not accepted.

Payments are deducted on Friday's only.

For more information, please contact Rates Services by calling 08 9411 3444 or email

Pay rates in person

You can pay your rates at the City administration office or an Australia Post outlet.

Council Administration Office

The Council Administration Office is located at:
9 Coleville Crescent
Spearwood (corner Rockingham Road)
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Opening hours are 8.30am to 4.30pm Monday to Friday.

You will need to present your Rate Notice to the cashier.

Payments by credit card or EFTPOS accepted.

Australia Post

Any Australia Post outlet opens in a new window will accept your payment.

You will need to present your Rate Notice.

Credit card payments are not accepted.

Centrepay deductions

Centrepay is a free bill paying service for Centrelink customers.

Please contact Centrelink on 13 23 00 or visit their office and provide them with the City of Cockburn Service Provider's Centrepay Reference Number and your Account Number.

  • Centrepay Reference Number: 555025770X

  • Your Account Number (Property Number) located on your Rate Notice.

Pay by SmartRates (weekly, fortnightly or monthly)

Using a direct debit approach, SmartRates makes it easier for households to manage their rate payments throughout the year by allowing you to pay weekly, fortnightly or monthly (4 weekly).
Important notes:
  • SmartRates is only made available when your new Rates Notice is issued and prior to the due date.

  • The option cost is a ‘total cost’ option and is not charged on each instalment

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Payment difficulties

If you are experiencing genuine hardship, please complete this application form or contact the City to discuss for alternative payment arrangements.  

More information and contact

For more information or assistance please call 08 9411 3444 or email  

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9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Office opening hours:
8.30am to 4.30pm
Monday to Friday (excluding public holidays)

Language Support

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.