AI Unlocked: Transforming Small Businesses with Generative AI

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9.30-11.30am
Tuesday, 26 August 2025

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Free

About the event

AI Unlocked: Transforming Small Businesses with Generative AI

Generative AI has exploded on the tech scene in recent years and can offer countless benefits for businesses looking to transform and optimise their operations. With the right tools and know-how AI can help level the playing field between small businesses and their larger counterparts.

The first half of the workshop will cover what Artificial Intelligence (AI) and generative AI is and how it can help you as a business owner. The focus will be on practical tools and strategies that you can use to enhance your operational efficiency, marketing, customer engagement, and overall profitability.

The second hour will be more interactive as the presenter takes you through real world examples provide by the workshop participants.

When you registered for the workshop, you will be given the opportunity to share a particular challenge you are facing. The presenter will then use the examples provided to run a live demonstration of how AI can help.

We will cover:

  • What AI is and its capabilities;
  • ​Real world use cases for generative AI tools in small businesses;
  • Using AI for marketing and content creation;
  • How AI can support your customer service activities;
  • Personalising customer experiences in services, products and marketing through AI; and,
  • Applying AI in scheduling, inventory management, and administrative tasks to improve operational efficiency.
This workshop is ideal for any business owners still uncertain about the power of Artificial Intelligence and how it can be harnessed to optimise activities and support business growth.

Presenter: Joseph Walsh
Duration: 2 hours

This workshop is presented as part of the Digital Solutions program in partnership with the City of Cockburn.

Event location

Conference Room, Cockburn Health and Community Facility

14/11 Wentworth Parade
Success, WA 6164

The available map is equipped with additional accessibility features including in-map voice and accessible colour choice. If you would like to access these features, please make sure they are switched on.

More information and contact

Contact Title Business and Economic Development

Email [email protected]

Phone 08 9411 3444

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Address

City of Cockburn
Whadjuk Boodjar
9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Office opening hours:
8.30am to 4.30pm
Monday to Friday (excluding public holidays)

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Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaditj boodjar kep wer kaadidjiny kalyakool yoodaniny, wer koora wer yeyi ngalak Birdiya koota-djinanginy.

The City of Cockburn acknowledges the Nyungar people of Beeliar Boodjar. Long ago, now and in the future they care for Country.
We acknowledge a continuing connection to Land, Waters and Culture and pay our respects to Elders, past and present.