Annual rate payments are due on 25 August 2017.
You can pay your rates in one single payment by the 25 August 2017, or alternatively, you can pay in four quarterly instalments on the following dates:
- Instalment 1 - due 25 August 2017
- Instalment 2 - due 27 October 2017
- Instalment 3 - due 5 January 2018
- Instalment 4 - due 9 March 2018
Important note: If you pay by instalments, a $5 administration fee per instalment applies (excludes pensioners/seniors).
There are various ways you can pay your rates. Please select from the following options:
Pay rates online with a valid credit card (Visa or Mastercard) via our NAB hosted secure payment gateway.
Important note - please enter numbers only for your Reference Number - no letters, dashes or spaces.
You can pay your rates via BPay through your financial institution. Credit card payments are not accepted.
Please quote Biller ID: 16212 and your Bank Reference Number which you can find on your Rates Notice.
Call 1300 085 035 anytime to pay your rates with a Mastercard or Visa.
Pay rates in person
You can pay your rates in person at:
Council Administration Office
9 Coleville Crescent
Spearwood (corner Rockingham Road)
8.30am to 4.30pm Monday to Friday
Present your notice intact to the cashier at the Council Administration Office. Payments by credit card or EFTPOS accepted.
Centrepay is a free bill paying service for Centrelink customers.
Please contact Centrelink on 13 23 00 or visit their office and provide them with the City of Cockburn Service Provider's Centrepay Reference Number and your Account Number.
Any Australia Post outlet
will accept your payment. Please take your Rates Notice with you. Credit card payments are not accepted.
You can pay your rates automatically from a nominated bank account. Credit card payments are not accepted.
For more information, please contact the Rates Services Department by calling 08 9411 3444 or email@example.com
Get ahead of your rate payments with SmartRates. The City has introduced SmartRates to make it easier for households to manage their rate payments throughout the year by allowing you to pay weekly or fortnightly, ensuring your rates are paid before the end of each financial year.
You have the option to spread your payment over 22 or 43 payments. SmartRates also means less administration fees, and the direct debit continues year after year, meaning you don't have to remember to pay by a certain time - its that easy!
Further information is provided on your 2017/18 annual Rate Notice, or call 08 9411 3444.
To implement SmartRates, please complete the SmartRates Direct Debit Form included with your annual Rate Notice and email to firstname.lastname@example.org
, or post to:
City of Cockburn
PO Box 1215
Bibra Lake DC WA 6956
SmartRates forms must be returned by 12 August 2017 in time for payments to commence on 25 August 2017. Forms received after 12 August 2017 will not be accepted and you will need to contact Rates Services to discuss an alternative payment arrangement.
If you are experiencing difficulty paying your rates, you can apply to enter into an alternative payment arrangement.
All applications must be made in writing and can be submitted to Rates Services by email@example.com
or post your request to:
PO Box 1215
Bibra Lake DC WA 6956
As a senior or pensioner, you may be eligible to receive rebates on your rates. You may also qualify for a deferment on paying your rates. For more information, including eligibility, refer to the Pensioner and Senior Concessions and Rebates page.
The City accepts no responsibility for correspondence not being received, being received late due to postal delays, or being illegible.
For more information please email firstname.lastname@example.org
or call 08 9411 3444.