If your bin has not been collected please contact us
. Alternatively, you can lodge a service request
, which enables you to track the progress of your request.
If your bin has been damaged, lost or stolen, please lodge a service request to have it repaired/ replaced.
For most public holidays, we collect your waste and recycle bins on the scheduled day. Bin collections will occur a day later than usual over the two-week Christmas and New Year period (Monday 25 December 2023 to Saturday 6 January 2024).