Financial Counselling

The City of Cockburn provides free and confidential Financial Counselling Services to its residents. Download the free TrackMySpend App to help you budget.

How financial counselling can help

If you need help, financial counselling can help you take control of your finances by:

  • Helping you with Consumer Credit issues
  • Giving you access to information such as pamphlets and budgeting sheets
  • Providing information about policies and laws relating to bills, debts and fines
  • Informing you about government assistance that may be available
  • Helping you to develop money management skills
  • Referring you to other organisations that may be able to help
  • Outline your consumer rights and responsibilities
  • Provide you with general information about Bankruptcy.

Financial counselling in Cockburn

Please note that the city’s financial counselling service offer in person, telephone, Zoom, Skype, Webex or Whats app appointments until further notice.

Georgina Ogilvie
Monday to Friday
8am – 4pm
 
Colleen Crowley
Monday to Friday
8am – 4pm

To book an appointment with a Cockburn Financial Counsellor, please contact the City between 9.30am and 4.30pm Monday to Friday on 08 9411 3444 or at email Customer Service.

TrackMySpend App

You can track your personal expenses on the go with the free TrackMySpend App that is easy to use on your iPhone, iPod or Android device.

TrackMySpend allows you to:
  • Track expenses by categories
  • Track expenses while you are travelling or on an outing
  • Record work or project-related expenses
  • Set goals and save
  • Plus much more!

Use the App to get a clear picture of what you are spending your money on and gain control of your finances.

Useful links

West Australian Council of Social Services opens in a new window
Quick search of resources for emergency relief, substance issues, counselling, homelessness, legal resources, migrant services and many more

Centrelink opens in a new window
Information on government payments, amounts and eligibility

Legal Aid opens in a new window
Legal information and options     

Housing Authority opens in a new window
Information on eligibility for rental or purchased housing, bond assistance and resources for current tenants

Tenancy WA opens in a new window
Information, contacts and resources for tenants in rental properties living in WA

Department of Mines, Industry Regulation and Safety opens in a new window
Labor relations, WorkSafe & Consumer Protection

Money Minded opens in a new window
An online financial education program endorsed by FCA developed by the ANZ bank

Money Smart opens in a new window
Money management, borrowing money, Superannuation investment, scams & tools & resources. Has a free budget & mortgage calculator

WA No Interest Loans opens in a new window
Information and contacts to apply for WA No Interest Loan Scheme

Financial Counsellors opens in a new window
Peak WA state body for Financial Counsellors and useful resources/links

Financial Ombudsman Service opens in a new window
Financial Ombudsman Service assisting people in dispute with their financial provider

Australian Financial Security Authority opens in a new window

Small Business WA opens in a new window
Information and resources for small business operators in trouble including a low cost alternative dispute resolution service

Department of Human Services opens in a new window
Information on child support

More information and contact

To book an appointment with a Cockburn Financial Counsellor, please contact Customer Service between 8.30am and 4.30pm Monday to Friday on 08 9411 3444 or email Customer Service.

You can also contact the The National Debt Hotline on 1800 007 007 for assistance.
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Contact

Address

9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Language Support

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.