Financial Counselling for Small Business

The service is free and confidential and is for businesses with an ABN and less than 100 employees experiencing financial difficulties.  Small Business Financial Counsellors are qualified professionals who assist with independent information, advice, support and referral. 

Financial counsellors work with businesses when they are experiencing financial stress by developing strategies to manage short term and long term financial difficulties. 

How we can help

  • Negotiate on your behalf with creditors, such as banks or finance companies
  • Accessing dispute resolution services, such as Australian Financial Complaints Authority AFCA (if available to the small business)
  • Provide information about the insolvency process for companies
  • Assistance with understanding and organising business and financial records
  • Developing budgets and money plans for an individual or a high-level cash flow for a business
  • Providing information about understanding rights and accessing legal help
  • Providing information about applicable grants and concession frameworks
  • Understanding the points where business and personal assets and liabilities can become intertwined and explaining the implications of this in relation to debts.
We cannot offer legal advice, corporate insolvency advice, investment advice, complex business advice or interpersonal disputes between business parties.

Services available in Mandurah and Joondalup

The City of Cockburn received State Government funding to be able to provide this service. It is the only local government in WA to receive the state funding under the Financial Counselling Network. Two other community support organisations have also received similar funding from the Department of Communities as part of the State Government’s WA Recovery Plan to help households and small businesses impacted by COVID-19. 

FinUCAre in Mandurah and Anglicare in Joondalup both offer the same assistance for businesses located closer to those areas.

To make an appointment

Flexible appointment options are available including face to face meetings, over the phone, video/Skype, Zoom or WebEx. The City of Cockburn provides free and confidential Financial Counselling Services opens in a new window to its residents.

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9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Language Support

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.