Financial Counselling

The City of Cockburn provides free and confidential Financial Counselling Services to its residents. Download the free TrackMySpend App to help you budget.

About Financial Counselling

If you need help, financial counselling can help you take control of your finances by:

  • Helping you with Consumer Credit issues
  • Giving you access to information such as pamphlets and budgeting sheets
  • Providing information about policies and laws relating to bills, debts and fines
  • Informing you about government assistance that may be available
  • Helping you to develop money management skills
  • Referring you to other organisations that may be able to help
  • Outline your consumer rights and responsibilities
  • Provide you with general information about Bankruptcy

Financial Counselling in Cockburn

Please note that the City’s financial counselling service operates from the following locations on the listed times by appointment only:

Coolbellup Community Hub
90 Cordelia Ave, Coolbellup
Mondays only
8am – 4pm
 
Cockburn Integrated Health Facility
1st floor, Suite 14/11 Wentworth Parade, Success
Tuesdays to Fridays
8am – 4pm

TrackMySpend App

You can track your personal expenses on the go with the free TrackMySpend App that is easy to use on your iPhone, iPod or Android device.

TrackMySpend allows you to:
  • Track expenses by categories
  • Track expenses while you are travelling or on an outing
  • Record work or project-related expenses
  • Set goals and save
  • Plus much more!

Use the App to get a clear picture of what you are spending your money on and gain control of your finances.

Useful links

West Australian Council of Social Services
Quick search of resources for emergency relief, substance issues, counselling, homelessness, legal resources, migrant services and many more

Centrelink
Information on government payments, amounts and eligibility

Legal Aid
Legal information and options     

Housing Authority
Information on eligibility for rental or purchased housing, bond assistance and resources for current tenants

Tenancy WA
Information, contacts and resources for tenants in rental properties living in WA

Department of Commerce
Labor relations, WorkSafe & Consumer Protection

Money Minded
An online financial education program endorsed by FCA developed by the ANZ bank

Money Smart
Money management, borrowing money, Superannuation investment, scams & tools & resources. Has a free budget & mortgage calculator

WA No Interest Loans
Information and contacts to apply for WA No Interest Loan Scheme

Financial Counsellors
Peak WA state body for Financial Counsellors and useful resources/links

Financial Ombudsman Service
Financial Ombudsman Service assisting people in dispute with their financial provider

Australian Financial Security Authority

Small Business WA
Information and resources for small business operators in trouble including a low cost alternative dispute resolution service

Department of Human Services
Information on child support

More information and contact

To book an appointment with a Cockburn Financial Counsellor, please contact the City between 9am and 4pm on weekdays on 08 9411 3444 or at customer@cockburn.wa.gov.au
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Contact

Address

9 Coleville Crescent,
Spearwood 6163

Po Box 1215, Bibra Lake DC,
Western Australia, 6965

Visit the City of Cockburn homepage