Small Business Financial Counselling Service

Are you experiencing financial difficulty in your business? The City provides a free and confidential financial counselling service to eligible small businesses (fewer than 100 employees) located in the City of Cockburn, that are experiencing financial difficulty.

Small Business Financial Counsellors are qualified professionals who assist with independent information, advice, support, and referral for businesses.

How we can help

Our Financial Counsellors can help you:
  • Develop strategies to manage short- and long-term financial difficulties
  • Negotiate on your behalf with creditors, such as banks or finance companies
  • Access dispute resolution services
  • Assist you in understanding and organising business and financial records.
They can also provide information and guidance on:
  • The insolvency process for companies
  • Understanding your rights and accessing legal help
  • Applicable grants and concession frameworks
  • Developing budgets
  • How business and personal assets and liabilities can become intertwined.
Important note: We cannot offer legal advice, corporate insolvency advice, investment advice, complex business advice, or handle interpersonal disputes between business parties.

Make an appointment with a Financial Counsellor

To make an appointment, please contact us on 08 9411 3444 or email [email protected]. When you email, you will receive an automated reply to acknowledge receipt of your email and a Financial Counsellor will be in touch with you within five business days.

Flexible appointment options are available, including face-to-face meetings, over the phone, or via video/Skype, Zoom, or WebEx.

Note: This service is also provided through Money Mentors, Anglicare (Joondalup), and Gosnells Community Legal Centre.

Related Pages



City of Cockburn
Whadjuk Boodja
9 Coleville Crescent,
Spearwood 6163

PO Box 1215, Bibra Lake DC,
Western Australia, 6965

Office opening hours:
8.30am to 4.30pm
Monday to Friday (excluding public holidays)

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Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for Country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past and present.