Support for businesses

With many businesses experiencing economic hardship due to COVID-19, the City of Cockburn is providing a range of measures to assist small businesses operating in Cockburn.

City of Cockburn financial support for businesses

  • Rate payments
  • Deferment for three months or the ability to enter into a more generous payment arrangement
  • Suspension/ deferment of up to 100% of rent payments (not including outgoings) for an initial three month period to 30 June for tenants of City owned or controlled premises
  • Compassionate payment options – for commercial debtors
  • City supplier payments -paying suppliers 15 days from the date of invoice.
To access these measures or to find out more, call 08 9411 3444 or email opens in a new window

Your rates and the budget for 2020/21

The City is currently drafting the 2020/21 Municipal budget for Council consideration based on an overall zero increase to rates (other than from growth). It had, along with the local government sector generally, requested for the Local Government Minister to defer the Gross Rental Value (GRV) revaluation scheduled to apply for 2020/21. This measure would have ensured a zero rate increase for all properties, however the State Government has now confirmed that the GRV revaluation will apply in 2020/21. This is disappointing and means that while the City can aim for an overall zero increase in rates, some individual properties will still receive an increase because of the relative change to their particular GRV.  

Budget measures adopted by Council at its meeting on 9 April included the removal of interest and other fees and charges on rates for the remainder of this financial year. Council also adopted the following position in respect to the preparation of the 2020/21 budget:
The draft 2020/21 budget be prepared for Council adoption on the following basis:

  • A zero percentage average increase to rates
  • Freezing of all City determined fees and charges at 2019/2020 levels
  • Eliminating instalment and penalty interest on rates as well as other associated fees and charges
  • Removing the mandatory waste service levy from those commercial/ industrial properties not using the City’s waste service
  • Including a Sporting Clubs COVID Support Package – Stage 2, which will provide short term hire fee relief or reduction for when the City’s facilities are reopened
  • Providing options for rent relief to tenants of City owned or controlled premises, commensurate with demonstrated COVID-19 impacts.
​If you are experiencing difficulties paying your rates, please contact Customer Service on or call 08 9411 3444.

Get help restarting your business

What is the Restart Hub?

The Restart Hub contains information and resources for Cockburn businesses:

  1. COVID Safety Plans – Businesses that were forced to close need a COVID-19 Safety Plan to be able to reopen, and those that continued operating are advised to develop a plan. This section on the hub also contains all of the information a business requires to reopen safely 

  2. Open for Business Map of Cockburn – businesses can register their details by emailing  

  3. FREE social distancing floor stickers  

  4. COVID-19 grants up to $5,000 - for Cockburn based businesses, community groups, organisations and local not-for-profits to support our most vulnerable community members, and to aid the recovery from COVID-19. Apply by 8 June. 

  5. Cockburn Supplier Register – Businesses can pre-register as a prospective supplier to the City of Cockburn, even if they are already registered. The City will endeavour to provide opportunities for local businesses to participate in some of the $50 million shovel ready projects prioritised as a result of COVID 19

Access the information and resources in the Restart Hub opens in a new window

Phase 4 of COVID-19 roadmap

Western Australia’s COVID-19 restrictions have been relaxed even further, as WA’s roadmap is updated to complete the removal of all restrictions. 
Due to the world-leading response to COVID in WA, Phase 4 started on Saturday, 27 June (11.59pm Friday, 26 June) and the following applies: 
  • All existing gathering limits and the 100/300 rule removed
  • Gathering limits only determined by WA’s reduced 2sqm rule
  • The 2sqm rule will only include staff at venues that hold more than 500 patrons
  • Removal of seated service requirements at food businesses and licensed premises
  • No requirement to maintain patron register at food businesses and licensed premises
  • Alcohol can be served as part of unseated service arrangements
  • All events permitted except for large scale, multi-stage music festivals
  • Unseated performances permitted at venues such as concert halls, live music venues, bars, pubs and nightclubs
  • Gyms operating unstaffed, but regular cleaning must be maintained
  • The casino gaming floor reopening under agreed temporary restrictions.

For more information on phase 4 easing of restrictions, visit:

Cockburn Community Business Database

The City of Cockburn has compiled a list of businesses based within Cockburn who are providing necessary services to the vulnerable members of our community. This could be things such as free delivery, special services or any changes to a business that may help the community.

The aim of the Cockburn Community Business Database is to support local businesses who in turn would be supporting the local community by offering specific services or promotions during this challenging time.

Find out what businesses are supporting your local community.
Register your business to be part of the directory.

JobKeeper Payment for businesses

The Australian Government is supporting Australian businesses to manage cash flow challenges and retain employees via the JobKeeper Payment.

Under the JobKeeper Payment, businesses impacted by the Coronavirus will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum of 6 months.  

Employers will be eligible for the subsidy if:

  • Their business has a turnover of less than $1 billion and their turnover will be reduced by more than 30 per cent relative to a comparable period a year ago (of at least a month)
  • The employer must have been in an employment relationship with eligible employees as at 1 March 2020
  • The employer must confirm that each eligible employee is currently engaged in order to receive JobKeeper Payments
  • Not-for-profit entities (including charities) and self-employed individuals (businesses without employees) that meet the turnover tests that apply for businesses are also eligible to apply for JobKeeper Payments.

View the JobKeeper Payment opens in a new window website for more information.

Government Support for Businesses

Key information about other business support measures can be found in the fact sheets below:

Read more about the Federal stimulus package opens in a new window.

The State Government is providing localised assistance with a $607 million economic stimulus package for WA households and businesses. Key assistance includes:

  • $114 million committed  to bringing relief to small and medium businesses
  • A one-off grant of $17,500 is available to businesses with a payroll between $1 million to $4 million.
  • $1 million payroll tax threshold brought forward by six months to July 1, 2020
  • small and medium sized businesses affected by COVID-19 can now apply to defer payment of their 2019-20 payroll tax until July 21, 2020.
  • One-off $2,500 credit on electricity bills for small businesses that consume less than 50MWh per annum. For more information read the statements on the Synergy opens in a new window and Horizon Power opens in a new window websites
  • Power and water disconnections will not occur and interest will not be charged on deferred payments until 30 September for small businesses facing financial difficulty due to COVID-19. Please note: This applies to Synergy opens in a new window and Horizon Power opens in a new window customers.
  • Payroll tax will be waived for four months for businesses with annual wages under $7.5 million (NB: this replaces the previous payroll deferral measure which was announced).
  • Affected businesses can apply for interest free payment arrangements and for late payment penalties to be waved for a range of taxes and duties, including payroll tax, transfer duty, landholder duty, vehicle licence duty or land tax.
  • A range of business licence fees have been waived, including liquor licence renewal fees for 2020, which will be waived and refunds given to businesses that have already paid.

Read more about the WA relief package opens in a new window.

COVID-19 Small Business First Aid

The City of Cockburn has partnered with Business Foundation opens in a new window to deliver a range of free, one-on-one, tailored advisory sessions for eligible businesses. Sessions can be accessed online or by telephone.

Stimulus Advisory sessions

Will help you to better understand the Federal and State Government stimulus packages including what support is available for your business.

Small Business First Aid

Three sessions to review your business essentials:

Session 1 – Strategic business review

  • Business continuity plan
  • 6 month cash-flow forecast
  • ​Occupation health and safety for staff/employment obligations

Session 2 – Review of cashflow and expenditure

  • This is an in depth look at financial pressures in the business, looking to reduce the impact of COVID-19 on the bottom line

Session 3 – Sales and marketing review

  • Review sales channels, and identify new opportunities
  • Packaging of products in new ways (gift vouchers, advance booking discounts, delivery boxes)
  • Identifying adjacent markets

Is my business eligible?

To be eligible to receive financial and advisory support, you must:

  • Own a business based in the City of Cockburn; AND
  • Be a small business as defined by Australian Bureau of Statistics (fewer than 20 employees) and the Australian Taxation Office (annual revenue less than $2 million).

Please note that:

  •  Only a limited number of places are available for eligible businesses.
  •  Businesses can elect to do session 1 only, or all three sessions.
  •  Businesses who register but do not utilise the sessions will be charged a fee

To access this service please email the Business Engagement Officer opens in a new window, who will arrange a call back from a qualified Advisor.

WA Business Assistance Centre

WA small business owners can now access the State Government's newly created assistance centre for advice and guidance on managing the impacts of COVID-19, and this would be a good starting point for every business.

The service provides guidance on available support options, and deals specifically with queries from business owners looking to navigate the wide range of Federal and State government measures that are being introduced to alleviate the impacts of COVID-19.

To access the service, contact 133 140 on weekdays or visit Small Business opens in a new window website.

Blogs from the Small Business Development Corporation

The Small Business Development Corporation opens in a new window (SBDC) have put together to blogs in relation to the Federal opens in a new window and State opens in a new window government stimulus packages. These have the most up to date information and will be updated as more information comes to hand.
The SBDC have also created a series of online webinars and workshops to help businesses continue to operate during the COVID-19 outbreak:

You can contact the SBDC on 133 140 should you require over-the-phone business advisory services. During this time, you can continue to access their support services online or over the phone but please note SBDC are not providing face-to-face services at the moment.

Melville Cockburn Chamber of Commerce

The City of Cockburn continues to work closely with the Melville Cockburn Chamber of Commerce opens in a new window who are developing a number of online workshops, information sessions and virtual networking to help support the local business community. For details about their online events and business support measures visit Melville Cockburn Chamber of commerce opens in a new window

Confused about how the stimulus can support your business?
The City of Cockburn has partnered with Business Foundations opens in a new window to deliver complimentary one-on-one advisory sessions to provide information about the Federal and State stimulus packages, and what support is available to your small business via the programs.

Business Foundations can offer the service online or over the phone. Advisors will spend an hour with you, providing tailored advice.

To access this service please email the Business Engagement Officer opens in a new window, who will arrange a call back from a qualified Advisor.

Who can I contact?

For more information or to get in contact with the City’s Business Engagement Officer email or call 08 9411 3444.

You could be missing out on valuable information about how the City is working to support your business. Subscribe to our Business in Cockburn e-news opens in a new window

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Language Support

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.